Today has made me realize that the social media echo-chamber is filled with idiots. Instead of looking for ways to advance our profession, we spend time with passive-aggressive posts and finger pointing at companies who do social media wrong. We use #fail and worst case study ever in our messaging. Seriously we should all be more…
Category Archives: social media
What is your community’s golden key?
Last week, Montecristo Cigars sent me an email asking if I wanted to enter their social club. Two days late, I got a welcome kit. This all got me thinking as to what community managers needed to consider when building out their communities. Some more thoughts are in the video below:
Instagram becomes more Facebookish with Photos of You
Earlier today, I saw the video below as a promoted post on Facebook. Ever since Facebook acquired Instagram, I’ve wondered how they would add more “Facebookish” features to the photo-filter app. Well now I’ve got my answer – Photos of You, a service where you can tag friends in pictures and have them shared to…
Can videos humanize your FAQ section?
No matter what industry you work in, chances are your business’ customers have a lot of questions. Out of these questions, there are more than likely a number that occur more than others. For those of you having to answer those questions over and over again, the activity can wear on you. This holds true…
Who do you trust on social media?
Over the past few weeks social media has had a big issue in terms of its credibility. During this period we’ve seen pieces ranging from a Forbes contributor (not a Forbes staff writer) writing a linkbait article on influential folks to incorrect information regarding the Boston Marathon Bombings has further diluted the trust that we…
Would you pay for an adless Facebook?
A few weeks back there was an article on a patent application that Mark Zuckerberg had placed. The patent showed mock-ups to create an ad-less version of Facebook for users wishing to pay to remove the ads. There were a few blogs on the topic ranging from slamming the company to questioning and polling their…
What do you suck at?
It is easy to write a blog or article on things you are good at. Heck, it is the reason 90% of people are on a social network – to tell the world how awesome they (or their company) are. It also goes to show you how immodest some folks are. One of the things…
Category Archives: social media
Have we lost civility in social media? Yes we have
Today has made me realize that the social media echo-chamber is filled with idiots. Instead of looking for ways to advance our profession, we spend time with passive-aggressive posts and finger pointing at companies who do social media wrong. We use #fail and worst case study ever in our messaging. Seriously we should all be more…
What is your community’s golden key?
Last week, Montecristo Cigars sent me an email asking if I wanted to enter their social club. Two days late, I got a welcome kit. This all got me thinking as to what community managers needed to consider when building out their communities. Some more thoughts are in the video below:
Instagram becomes more Facebookish with Photos of You
Earlier today, I saw the video below as a promoted post on Facebook. Ever since Facebook acquired Instagram, I’ve wondered how they would add more “Facebookish” features to the photo-filter app. Well now I’ve got my answer – Photos of You, a service where you can tag friends in pictures and have them shared to…
Can videos humanize your FAQ section?
No matter what industry you work in, chances are your business’ customers have a lot of questions. Out of these questions, there are more than likely a number that occur more than others. For those of you having to answer those questions over and over again, the activity can wear on you. This holds true…
Who do you trust on social media?
Over the past few weeks social media has had a big issue in terms of its credibility. During this period we’ve seen pieces ranging from a Forbes contributor (not a Forbes staff writer) writing a linkbait article on influential folks to incorrect information regarding the Boston Marathon Bombings has further diluted the trust that we…
Would you pay for an adless Facebook?
A few weeks back there was an article on a patent application that Mark Zuckerberg had placed. The patent showed mock-ups to create an ad-less version of Facebook for users wishing to pay to remove the ads. There were a few blogs on the topic ranging from slamming the company to questioning and polling their…
What do you suck at?
It is easy to write a blog or article on things you are good at. Heck, it is the reason 90% of people are on a social network – to tell the world how awesome they (or their company) are. It also goes to show you how immodest some folks are. One of the things…
Category Archives: social media
Have we lost civility in social media? Yes we have
Today has made me realize that the social media echo-chamber is filled with idiots. Instead of looking for ways to advance our profession, we spend time with passive-aggressive posts and finger pointing at companies who do social media wrong. We use #fail and worst case study ever in our messaging. Seriously we should all be more…
What is your community’s golden key?
Last week, Montecristo Cigars sent me an email asking if I wanted to enter their social club. Two days late, I got a welcome kit. This all got me thinking as to what community managers needed to consider when building out their communities. Some more thoughts are in the video below:
Instagram becomes more Facebookish with Photos of You
Earlier today, I saw the video below as a promoted post on Facebook. Ever since Facebook acquired Instagram, I’ve wondered how they would add more “Facebookish” features to the photo-filter app. Well now I’ve got my answer – Photos of You, a service where you can tag friends in pictures and have them shared to…
Can videos humanize your FAQ section?
No matter what industry you work in, chances are your business’ customers have a lot of questions. Out of these questions, there are more than likely a number that occur more than others. For those of you having to answer those questions over and over again, the activity can wear on you. This holds true…
Who do you trust on social media?
Over the past few weeks social media has had a big issue in terms of its credibility. During this period we’ve seen pieces ranging from a Forbes contributor (not a Forbes staff writer) writing a linkbait article on influential folks to incorrect information regarding the Boston Marathon Bombings has further diluted the trust that we…
Would you pay for an adless Facebook?
A few weeks back there was an article on a patent application that Mark Zuckerberg had placed. The patent showed mock-ups to create an ad-less version of Facebook for users wishing to pay to remove the ads. There were a few blogs on the topic ranging from slamming the company to questioning and polling their…
What do you suck at?
It is easy to write a blog or article on things you are good at. Heck, it is the reason 90% of people are on a social network – to tell the world how awesome they (or their company) are. It also goes to show you how immodest some folks are. One of the things…
Category Archives: social media
Have we lost civility in social media? Yes we have
Today has made me realize that the social media echo-chamber is filled with idiots. Instead of looking for ways to advance our profession, we spend time with passive-aggressive posts and finger pointing at companies who do social media wrong. We use #fail and worst case study ever in our messaging. Seriously we should all be more…
What is your community’s golden key?
Last week, Montecristo Cigars sent me an email asking if I wanted to enter their social club. Two days late, I got a welcome kit. This all got me thinking as to what community managers needed to consider when building out their communities. Some more thoughts are in the video below:
Instagram becomes more Facebookish with Photos of You
Earlier today, I saw the video below as a promoted post on Facebook. Ever since Facebook acquired Instagram, I’ve wondered how they would add more “Facebookish” features to the photo-filter app. Well now I’ve got my answer – Photos of You, a service where you can tag friends in pictures and have them shared to…
Can videos humanize your FAQ section?
No matter what industry you work in, chances are your business’ customers have a lot of questions. Out of these questions, there are more than likely a number that occur more than others. For those of you having to answer those questions over and over again, the activity can wear on you. This holds true…
Who do you trust on social media?
Over the past few weeks social media has had a big issue in terms of its credibility. During this period we’ve seen pieces ranging from a Forbes contributor (not a Forbes staff writer) writing a linkbait article on influential folks to incorrect information regarding the Boston Marathon Bombings has further diluted the trust that we…
Would you pay for an adless Facebook?
A few weeks back there was an article on a patent application that Mark Zuckerberg had placed. The patent showed mock-ups to create an ad-less version of Facebook for users wishing to pay to remove the ads. There were a few blogs on the topic ranging from slamming the company to questioning and polling their…
What do you suck at?
It is easy to write a blog or article on things you are good at. Heck, it is the reason 90% of people are on a social network – to tell the world how awesome they (or their company) are. It also goes to show you how immodest some folks are. One of the things…
Category Archives: social media
Have we lost civility in social media? Yes we have
Today has made me realize that the social media echo-chamber is filled with idiots. Instead of looking for ways to advance our profession, we spend time with passive-aggressive posts and finger pointing at companies who do social media wrong. We use #fail and worst case study ever in our messaging. Seriously we should all be more…
What is your community’s golden key?
Last week, Montecristo Cigars sent me an email asking if I wanted to enter their social club. Two days late, I got a welcome kit. This all got me thinking as to what community managers needed to consider when building out their communities. Some more thoughts are in the video below:
Instagram becomes more Facebookish with Photos of You
Earlier today, I saw the video below as a promoted post on Facebook. Ever since Facebook acquired Instagram, I’ve wondered how they would add more “Facebookish” features to the photo-filter app. Well now I’ve got my answer – Photos of You, a service where you can tag friends in pictures and have them shared to…
Can videos humanize your FAQ section?
No matter what industry you work in, chances are your business’ customers have a lot of questions. Out of these questions, there are more than likely a number that occur more than others. For those of you having to answer those questions over and over again, the activity can wear on you. This holds true…
Who do you trust on social media?
Over the past few weeks social media has had a big issue in terms of its credibility. During this period we’ve seen pieces ranging from a Forbes contributor (not a Forbes staff writer) writing a linkbait article on influential folks to incorrect information regarding the Boston Marathon Bombings has further diluted the trust that we…
Would you pay for an adless Facebook?
A few weeks back there was an article on a patent application that Mark Zuckerberg had placed. The patent showed mock-ups to create an ad-less version of Facebook for users wishing to pay to remove the ads. There were a few blogs on the topic ranging from slamming the company to questioning and polling their…
What do you suck at?
It is easy to write a blog or article on things you are good at. Heck, it is the reason 90% of people are on a social network – to tell the world how awesome they (or their company) are. It also goes to show you how immodest some folks are. One of the things…
Category Archives: social media
Have we lost civility in social media? Yes we have
Today has made me realize that the social media echo-chamber is filled with idiots. Instead of looking for ways to advance our profession, we spend time with passive-aggressive posts and finger pointing at companies who do social media wrong. We use #fail and worst case study ever in our messaging. Seriously we should all be more…
What is your community’s golden key?
Last week, Montecristo Cigars sent me an email asking if I wanted to enter their social club. Two days late, I got a welcome kit. This all got me thinking as to what community managers needed to consider when building out their communities. Some more thoughts are in the video below:
Instagram becomes more Facebookish with Photos of You
Earlier today, I saw the video below as a promoted post on Facebook. Ever since Facebook acquired Instagram, I’ve wondered how they would add more “Facebookish” features to the photo-filter app. Well now I’ve got my answer – Photos of You, a service where you can tag friends in pictures and have them shared to…
Can videos humanize your FAQ section?
No matter what industry you work in, chances are your business’ customers have a lot of questions. Out of these questions, there are more than likely a number that occur more than others. For those of you having to answer those questions over and over again, the activity can wear on you. This holds true…
Who do you trust on social media?
Over the past few weeks social media has had a big issue in terms of its credibility. During this period we’ve seen pieces ranging from a Forbes contributor (not a Forbes staff writer) writing a linkbait article on influential folks to incorrect information regarding the Boston Marathon Bombings has further diluted the trust that we…
Would you pay for an adless Facebook?
A few weeks back there was an article on a patent application that Mark Zuckerberg had placed. The patent showed mock-ups to create an ad-less version of Facebook for users wishing to pay to remove the ads. There were a few blogs on the topic ranging from slamming the company to questioning and polling their…
What do you suck at?
It is easy to write a blog or article on things you are good at. Heck, it is the reason 90% of people are on a social network – to tell the world how awesome they (or their company) are. It also goes to show you how immodest some folks are. One of the things…
Category Archives: social media
Have we lost civility in social media? Yes we have
Today has made me realize that the social media echo-chamber is filled with idiots. Instead of looking for ways to advance our profession, we spend time with passive-aggressive posts and finger pointing at companies who do social media wrong. We use #fail and worst case study ever in our messaging. Seriously we should all be more…
What is your community’s golden key?
Last week, Montecristo Cigars sent me an email asking if I wanted to enter their social club. Two days late, I got a welcome kit. This all got me thinking as to what community managers needed to consider when building out their communities. Some more thoughts are in the video below:
Instagram becomes more Facebookish with Photos of You
Earlier today, I saw the video below as a promoted post on Facebook. Ever since Facebook acquired Instagram, I’ve wondered how they would add more “Facebookish” features to the photo-filter app. Well now I’ve got my answer – Photos of You, a service where you can tag friends in pictures and have them shared to…
Can videos humanize your FAQ section?
No matter what industry you work in, chances are your business’ customers have a lot of questions. Out of these questions, there are more than likely a number that occur more than others. For those of you having to answer those questions over and over again, the activity can wear on you. This holds true…
Who do you trust on social media?
Over the past few weeks social media has had a big issue in terms of its credibility. During this period we’ve seen pieces ranging from a Forbes contributor (not a Forbes staff writer) writing a linkbait article on influential folks to incorrect information regarding the Boston Marathon Bombings has further diluted the trust that we…
Would you pay for an adless Facebook?
A few weeks back there was an article on a patent application that Mark Zuckerberg had placed. The patent showed mock-ups to create an ad-less version of Facebook for users wishing to pay to remove the ads. There were a few blogs on the topic ranging from slamming the company to questioning and polling their…
What do you suck at?
It is easy to write a blog or article on things you are good at. Heck, it is the reason 90% of people are on a social network – to tell the world how awesome they (or their company) are. It also goes to show you how immodest some folks are. One of the things…
Category Archives: social media
Have we lost civility in social media? Yes we have
Today has made me realize that the social media echo-chamber is filled with idiots. Instead of looking for ways to advance our profession, we spend time with passive-aggressive posts and finger pointing at companies who do social media wrong. We use #fail and worst case study ever in our messaging. Seriously we should all be more…
What is your community’s golden key?
Last week, Montecristo Cigars sent me an email asking if I wanted to enter their social club. Two days late, I got a welcome kit. This all got me thinking as to what community managers needed to consider when building out their communities. Some more thoughts are in the video below:
Instagram becomes more Facebookish with Photos of You
Earlier today, I saw the video below as a promoted post on Facebook. Ever since Facebook acquired Instagram, I’ve wondered how they would add more “Facebookish” features to the photo-filter app. Well now I’ve got my answer – Photos of You, a service where you can tag friends in pictures and have them shared to…
Can videos humanize your FAQ section?
No matter what industry you work in, chances are your business’ customers have a lot of questions. Out of these questions, there are more than likely a number that occur more than others. For those of you having to answer those questions over and over again, the activity can wear on you. This holds true…
Who do you trust on social media?
Over the past few weeks social media has had a big issue in terms of its credibility. During this period we’ve seen pieces ranging from a Forbes contributor (not a Forbes staff writer) writing a linkbait article on influential folks to incorrect information regarding the Boston Marathon Bombings has further diluted the trust that we…
Would you pay for an adless Facebook?
A few weeks back there was an article on a patent application that Mark Zuckerberg had placed. The patent showed mock-ups to create an ad-less version of Facebook for users wishing to pay to remove the ads. There were a few blogs on the topic ranging from slamming the company to questioning and polling their…
What do you suck at?
It is easy to write a blog or article on things you are good at. Heck, it is the reason 90% of people are on a social network – to tell the world how awesome they (or their company) are. It also goes to show you how immodest some folks are. One of the things…
