It’s more likely that you will see someone bashing the domain giant online, but I would like to give credit where it is due. Now this post isn’t all out praising Danica Patrick’s sponsor, but rather a single employee named James from the support team.
Now James is on the customer service team and I am sure that he works on some kind of commission based scale, so I was pleasantly surprised when he did not try to sell me during my hour-plus conversation with him. Instead he offered free workarounds to a $150 fee to help rid of the site issues that I was having in the process he probably gave up some commission, but gave a great customer experience. A fair trade-off if you ask me.
So again, thank you James, you made a bad situation decent and did the decent thing of not tricking me into thinking I needed to pay an extra $150. Here’s to hoping you get a raise or promotion.
GoDaddy, I forgive you for the bad Super Bowl commercials this year.