Here is a great presentation from David Armano on bringing social media into the realm of social business. While a lot of the content is not cutting edge, and you’ve probably seen it numerous times, it offers an interesting take on what works and how business should be embracing the medium.
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This post was mentioned on Twitter by bermelm: RT Brilliant presentation @jeffespo Social media by design (via slideshare) http://bit.ly/2AkkDR…