Over the past three years at Vistaprint, I have been a part of some pretty cool things. While most of them were related to PR activities including a customer service initiative that sent me down to the company’s call center in Jamaica and rolling out the company’s social media, I have recently been working with…
Perhaps one of the most overused break up lines is It’s not, you, It’s me. It’s frustrating and everyone has said it or had it said to them. If you call shenanigans, I will raise that with a bullshit – so stop lying. I bring up the phrase, because when it comes to social media,…
There have been a lot of articles recently written about the need for companies to engage with their customers via social media. Some companies look at Dell’s $2 million revenue via social media and say – how do we scale to that over the next X months? While making money is a very good thing,…