Category Archives: Community Building

Community Manager of the Year Finalists

A few months back, I was named as a finalist for community manager of the year from Oracle/Vitrue along with Stacey Acevero and Carly Severn. Next Monday is Community Manager Appreciation Day where they will name the winner, which I think they’ll have a hard time with but really can’t go wrong. They shot some cool…

Reviewing Fierce Loyalty

A while back I saw an update or email from the Community Roundtable mentioning an open Q&A with Sarah Robinson on her now book Fierce Loyalty. While the topic sounded interesting, I could not make the chat (damn conflicts) and picked up a copy of the book. When it arrived, I was kind of shocked at the…

Humbled and proud

I don’t often gloat or get overly excited about personal awards on this blog. However, I am very humbled and proud to announce that I’ve been named one of three finalists for Community Manager of the year… Congrats to the CMY of the Year Finalists: @vistaprint @jeffespo, @vocus @sacevero, & @sfballet @teacupinthebay pub.vitrue.com/lCRd #cmy12 —…

Cartoon of the day

What’s your story?

What’s your story? It is probably a phrase that you have heard dozens if not hundreds of times over the course of the past few months. Hell you have probably uttered it to people you’ve met as well. Question is, do you really think about what your story is? You don’t have to answer that…

Five Takeaways from the 2012 State of Community Management Report

One of the more interesting, but challenging, aspects of my job is community management. Effective managers do not view their community as tied to a specific technology or network, but rather as a group of users who share principles and interests. In order to build an engaged community, managers must be on top of all…

Closing out 2010 thinking of you

Last week my friend Danny Brown posted on the ROI of social media. Now instead of dollars and cents, he looked at how we all give back to our communities. After dwelling on it for a week or so, here’s how I plan on reinvesting into all of you. I appreciate you coming to this…

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