Useful Tips for Community Managers

Today is Community Manager Appreciation Day. While you might think that it was something that the folks over at Hallmark invented, it was actually something out of the mind of Jeremiah Owyang. The day is good for a number of reasons, but mostly because it builds awareness for a position in many companies that often goes without praise or notice in the daily hustle and bustle.

Community management and community managers are in high demand, some might even call it a hot career. For those of you who find yourself in the space (or you are looking to get into it) you might want to peep out A Collection of Community Management Advice pulled together by the Community Manager and Marketwire.

The 60-page ebook is filled with useful tips from leaders in the space and covers a variety of topics including the customer service/community manager dynamic, advice for new community managers and the role of community management in marketing.

Perhaps the most interesting quote in the ebook is:

Social Media Managers work in the marketing department. Community Managers work in the everything department – Peter Redmer.


2 comments
40deuce
40deuce

Thanks so much for sharing our ebook with your readers, Jeff!


Cheers,

Sheldon, community manager for Sysomos and Marketwire

jeffespo
jeffespo moderator

@40deuce Glad to sir and thanks for pulling it together and giving me an early look. 

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